Question 1

I haven't received confirmation – what now?

Accepted Answer

Try looking in your Spam, Bulk, or Promo folders. If you can't find it there, write to us at support – include your license plate number and time of purchase, and we'll check it out.

Question 2

I made a mistake in the Registration plate – can it be corrected?

Accepted Answer

If you have entered an incorrect registration number or other details, it may not be possible to modify them, and you may need to purchase a new highway vignette. You can download the proof of payment for the time-based fee from the official vignette issuer and use it to request a correction. However, approval of the change is not guaranteed. We therefore recommend double-checking all vehicle information, which is summarized before completing the payment.

Question 3

Can I Order a vignette for someone else?

Accepted Answer

Yes. It is important to enter the correct license plate number and country of registration. The stamp is valid for the vehicle, not the name. As a gift? Great choice!

Question 4

How does the purchase of an electronic vignette work?

Accepted Answer

All you need is your vehicle’s registration number and the date from which the vignette should be valid. Just select the desired type of highway vignette, complete the online payment, and you will receive a confirmation by email. The entire process takes place online.

Question 5

How soon can I drive on the highway after paying for the vignette?

Accepted Answer

Once you have successfully completed the payment for your order, you will immediately receive a confirmation email with the payment receipt. The registration process of your vignette will then begin, and after successful registration, you will receive a second email confirming the activation of your vignette. After that, you can hit the road right away.

Question 6

Is it possible to transfer an electronic vignette to another car?

Accepted Answer

No. The electronic highway vignette is linked to a specific vehicle registration number and cannot be transferred to another car.

Question 7

How do I correct incorrect information on a stamp I have already purchased?

Accepted Answer

If you have entered an incorrect registration number or other details, it may not be possible to modify them, and you may need to purchase a new highway vignette. You can download the proof of payment for the time-based fee from the official vignette issuer and use it to request a correction. However, approval of the change is not guaranteed. We therefore recommend double-checking all vehicle information, which is summarized before completing the payment.

Question 8

Will I receive confirmation of payment?

Accepted Answer

Yes. After successfully completing your purchase, you will receive an email confirming your order and the validity of the vignette. We recommend that you save this email.

Question 9

Are you an official government portal?

Accepted Answer

We are not a government portal but an independent non-governmental registrar that streamlines toll payments across various European countries and vignette payment systems. We offer a unified platform for purchasing European vignettes, multilingual customer support, and continuous assistance when needed. A service fee is charged for our services.

Question 10

What is included in the total order price?

Accepted Answer

The total order price always includes both the service fee for our services and the time-based fee determined by the respective state, which is the official vignette issuer. The full price is always shown in the order form during the vignette purchase process.

Question 11

Will I receive a fine for driving without a highway vignette?

Accepted Answer

In most countries, the validity of the highway vignette is verified electronically and automatically. Driving on toll roads or motorways without a valid time-based fee is therefore typically penalized with a monetary fine.

Motorway Vignette for the Czech Republic

Online registration of the Czech motorway vignette

The electronic vignette online, easily and securely.

How to order a vignette?

Frequently asked questions

We are a private highway vignette provider